Source: investopedia.com
When most people refer to AI, they are talking about ChatGPT, Midjourney or other generative AI tools they personally use. This is consumer AI. Enterprise...
Generative artificial intelligence (GenAI) and agentic models are revolutionizing financial services, transforming user experience, fraud detection, payments innovation and compliance processes, according to John Kain,...
Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office...
Quick-service restaurant (QSR) giant Yum! Brands has partnered with Nvidia to develop and scale artificial intelligence (AI) technologies for its restaurants. These technologies will be...
Brazilian startup Carecode has closed a pre-seed round to support the development of its service that uses conversational artificial intelligence (AI) to deliver customer service...
Jet.AI has launched an agentic artificial intelligence (AI) model that helps customers select and book private jets. Dubbed “Ava,” the AI model can be contacted...
It’s no surprise that GenAI is rapidly reshaping the landscape of customer service in the banking and payments industry. By automating repetitive tasks, improving personalization...
Tech companies are rolling out a wave of artificial intelligence (AI)-powered tools to streamline social media management and customer service, with TikTok’s Symphony Creative Studio...
Being nice to your chatbot turns out to be more than just digital decorum. According to a recent research, users who mind their manners with...