UnitedHealthcare is reportedly working to overhaul its customer service following the murder of its CEO. When Brian Thompson was shot and killed on the streets of Manhattan last year on his way to an investors meeting, his accused killer became something of a social media...
Inefficiency in healthcare is more than just inconvenient. It can often be expensive. Yet in today’s world, where tap-to-pay is routine at coffee shops and digital identities help authenticate purchases in seconds, it’s startling to discover that much of the healthcare system in the United...
Walgreens has agreed to pay $2.8 million to settle allegations that it submitted inflated prices to the Massachusetts and Georgia Medicaid programs for generic medications. The settlement agreement resolves a whistleblower, or qui tam, lawsuit alleging that the national pharmacy chain violated the federal, Massachusetts...
Athenahealth is partnering with Abridge to integrate the company’s enhanced note-taking technology into its platform for clinicians, as the market for ambient scribing is becoming more crowded. Abridge offers ambient note-taking, which is an artificial intelligence (AI)-powered technology that listens to a patient and doctor...
In a healthcare landscape often dominated by discussions of senior care and chronic disease management, innovation is increasingly turning the spotlight to an often overlooked yet critical population: children. “In major metro areas, if you actually map the 50% highest income zip codes and 50%...
UnitedHealthcare is reportedly looking to reduce the number of employees in its benefits unit through buyouts or layoffs. The company is offering some employees in the unit the option to accept buyouts by March 3 and will lay off employees if it doesn’t get the...
The ease of paying everything from phone bills and credit card balances to car loans and mortgages through a variety of payment solutions is something consumers have come to expect. However, one space that has lagged behind in the offering of multiple payment solutions is...
The healthcare industry is turning to digital tools and technologies to improve patient care. From artificial intelligence (AI) and telehealth to robotics and AI-driven diagnostics, these innovations are changing how healthcare is delivered. However, experts like Andrew Speight, CMO at RXNT, stress that while these...
Walgreens Boots Alliance-backed healthcare clinic chain VillageMD is reportedly working with advisers to explore a sale, restructuring or other options. This move comes after Walgreens CEO Tim Wentworth said during a January earnings call that the company plans to divest VillageMD, Bloomberg reported Wednesday (Feb....